Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments.

As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. As a Principal Azure Platform & Cloud Operations Architect, you will play a hands‑on role in strengthening how Zafin runs critical production systems on Azure. In this role, you will also serve as the escalation subject matter expert for complex technical roadblocks, particularly across AKS, Azure networking, and deployment workflows, helping the team resolve issues while building more mature and repeatable operating practices.

Assess current operational workflows, including provisioning, deployments, incident response, and change management, and implement automation, process improvements, and operational guardrails that reduce manual effort and improve reliability.

Azure

Networking and Infrastructure Automation Provide deep expertise in Azure networking and secure connectivity patterns, including VNET design, routing and UDRs, NSGs, DNS, private endpoints, firewalls, load balancers, gateways, and secure ingress and egress. Troubleshoot complex network and performance issues that affect production systems across AKS, Azure networking, and application layers. Deployment, Observability,



and Incident Readiness Strengthen deployment maturity using Argo CD and Helm, improving repeatability, release confidence, environment promotion, and rollback strategies.

Enhance CI/CD pipelines using Azure DevOps, Jenkins, or GitHub Actions by introducing quality gates, validation, security scanning, and automated delivery patterns for production. Improve monitoring, logging, alerting, and dashboards using Azure Monitor, Log Analytics, and Application Insights to create actionable signals, reduce noise, and strengthen incident response. Promote production readiness through runbooks, readiness reviews, operational checklists, and continuous improvement of corrective and preventive actions.

Technical

Leadership and Cross-Functional Collaboration Act as the L3/L4 technical escalation point for high‑severity incidents, guiding triage and recovery, leading root cause analysis, and ensuring improvements are implemented through automation and platform enhancements. Mentor and unblock Cloud Operations engineers during complex technical challenges, raising team capability and establishing consistent engineering standards. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, combined with 8+ years of hands‑on experience in cloud platform engineering, DevOps/SRE, or cloud operations.

Azure, Kubernetes, and Networking Expertise Deep expertise in Azure networking and secure connectivity patterns,



with the ability to diagnose complex multi‑layer issues across AKS, networking, and application boundaries. Automation, IaC, and Deployment Practices Strong experience with GitOps and deployment tooling, including Argo CD and Helm, along with a solid understanding of release strategies and operational controls. Proficiency managing CI/CD pipelines and automation using Azure Pipelines, Jenkins, or GitHub Actions, with a focus on improving deployment reliability through automated checks and gates.

Proficiency in scripting and automation using Python, Bash, or PowerShell to build operational tooling and reduce repetitive manual work. Microsoft certifications (e.g., Azure Solutions Architect Expert) and/or Kubernetes certifications (CKA/CKS).

Experience building “golden path” templates/self‑service workflows; Expected Salary Range : CAD 150,000 –180,000 Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions. At Zafin, you’ll join a culture that values diversity, teamwork, and high‑quality work, with opportunities for skilled growth and career advancement.

Competitive salaries and annual bonus opportunities Generous vacation, holidays, and paid volunteering days Zafin welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates participating in any stage of the selection process. Zafin is committed to protecting the privacy and security of applicants’ personal information throughout the recruitment process.

By submitting a job application, you confirm your agreement to the processing of your personal data as described in the candidate privacy notice. #

📌 Cloud Governance Analyst (Toronto)
🏢 Zafin
📍 Toronto