Communicates frequently with Guest Services to ensure guest needs are taken care of immediately

Greets all guests immediately with a friendly and sincere welcome. Always uses positive and explicit verbal and body language skills. Acknowledge all customers that enter the lobby area utilizing the “10- 5 rule”

Delivers superior telephone service, following and building on industry best practice standards, answering all calls in a timely and professional manner.

Responsible for being a determined and focussed performer in a team of empowered Guest Services professionals who will strive to deliver focussed and extraordinary customer service.

Provides procedure services of check in and check out with consistency, but more importantly with a positive personal approach.



Deliver on-call items to guest rooms when required, and support Guest Services, Housekeeping Services, Food and Beverage, and all other departments as required.

Looks for efficiencies in processes and communicates with the Operations Manager of Guest Services to implement these changes

Ability to remain flexible and adapt well to variety of situations

Solid understanding of computers, internet and technology

Able to drive automatic vehicles, standard is an asset

Morning Shifts: 6am - 12noon

Afternoon Shifts: 1pm - 7pm

Indoor and Outdoor working conditions (i.e.

📌 Ramp Agent - Evening Shift (Kamloops)
🏢 Delta Hotels by Marriott Kamloops
📍 Kamloops