Job Responsibility:

Summary:

The Service Support Specialist acts as a direct resource and liaison for the Southern First Nations Network of Care (SFNNC). Working in collaboration with the Service Support team under the direction of the Service Support Manager, the Specialist will liaise with other units, including the finance department (Single Envelope Funding, reporting, program/policy development) to fulfil their key responsibilities, including kknowledge and understanding of child welfare practices and how that relates to Indigenous populations and awareness of the evolution of the structure of child and family services in Manitoba (AJI-CWI, Bill C-92). Duties and key responsibilities may be adjusted depending on child welfare reforms.

Key Responsibilities:

- Receive, respond to, and provide consultation for the Southern Agencies and external agencies with concerns/complaints regarding Family Service transfers,Permanent Ward transfers, Section 42 & 49, interprovincial inquiries (requests for information/service/support), change of authority, VSG rescindments and other requests as necessary.
- Navigate the Provincial, Territorial Protocol on Children, Youth and Families Moving between Provinces and Territories when transferring children and youth out of the province of Manitoba.
- Assist in coordination of services, including information sharing/gathering.
- Receives and tracks and files Voluntary Placement Agreements and Voluntary Surrender of Guardianship from member agencies.
- Create and implement VSG rescindment process and train VSG rescindment process to member agencies.
- Work in collaboration with VSG rescindment committee to review and recommend VSG rescindment applications for approval.
- Understand procedures and practices within the context of child and family service standards.
- Respond to time sensitive requests documents.
- Perform administrative duties to enter stats in the SFNNC electronic data system and filing.
- Perform other duties as assigned.

Qualifications, Education & Experience:





- Bachelor's degree in a related field; preference given to Bachelor of Social work degrees.
- Two years' experience working in Child and Family Services. Other acceptable combinations of education and related experience may be considered.
- A thorough understanding of Bill C-92 Child Welfare Legislation, relevant Acts, Standards, Regulations, and AJI-CWI and this must be reflected in the work being completed.
- Knowledge of interprovincial protocol, policy, and procedures (Section 42 & 49)
- Knowledge of Voluntary Placement Agreements and Voluntary Surrender of Guardianship and the ability to incorporate any upcoming changes to these processes.
- Effective and professional communication skills, both oral and written.
- Experience and familiarity with Microsoft software (Microsoft Windows, Word, Excel, Access and PowerPoint).
- Detail oriented and organized with skills to optimize client and collateral staff needs.
- Proven ability to work in a fast paced, multi-tasked environment and manage deadlines.
- Flexible to adapt to changing work conditions.
- Ability to work independently and as a team.
- Must have demonstrated understanding of Aboriginal culture and traditions.

Other Requirements:

- Must provide a satisfactory Criminal Record Check and Child Abuse Registry Check.
- Must have regular access to a reliable vehicle and a Class 5 driver's license for business travel.

Preference will be given to qualified First Nation candidates.

Please self-identify as First Nations in your cover letter.

We thank all who apply and advise that only those selected will be contacted for further consideration.

Job Types: Full-time, Permanent

Salary: $53,000.00-$63,000.00 per year

Benefits:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Adaptable Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Education:

- Bachelor's Degree (preferred)

Experience:

- child and family services: 2 years (required)

Work Location: In person

📌 Service Support Specialist (Winnipeg)
🏢 Southern First Nations Network of Care
📍 Winnipeg