Job Responsibility:

Excellent opportunity to join a dynamic trucking & transport team assisting with closing off the afternoon's administrative work & providing excellent customer service to customers!

Find your place within the KTown Delivery team in Kingston & apply today!

Duties and Responsibilities

- Be aware of all aspects of the business requirements/ arrangements for customers.
- Provide a courteous service to all customers and to handle all inquiries in a prompt and efficient manner.
- Review all emails and take appropriate action. Handling inbounding and out bounding calls to customers.
- Print emails, attached necessary paperwork (manifests, run sheets, etc)
- Receiving calls from customers and set up orders as required by customer's
- Ensure quality entry of all orders and proper use of notes as per SOPs
- Perform shipment tracing
- Ensure data entry of delivery bills and pickups are complete
- Ensure that each POD / BOL is properly completed according to guidelines.
- Be the go to person on the administration tasks




- Familiar with Office and computer procedures as well as paperwork associated with the assigned tasks.
- Verify that the driver recorded the arrival and departure times, for each stop, on the required paperwork.
- Ensure that the delivery bill of all refused/returned freight clearly indicates the reason for refusal.
- Ensure all paperwork (tractor/truck/trailer inspection reports, post and pre, run sheets, daily logs, etc.) are complete.
- Answer phones and redirect to the appropriate person.
- Other duties that may be assigned by Terminal Manager

Requirements and Qualifications

- Previous experience in a customer service and/or administrative role, preferably within the Transportation industry
- Excellent administrative and data entry skills
- Ability to multi-task (operations and administration) and work in a quick-paced environment
- Strong organizational and planning skills
- The ability to work both independently and as a team player
- Exceptional communication skills (both written and verbal)
- Able to work Monday-Friday

📌 Part Time (PM Shift) Transport Administrative Assistant (Kingston)
🏢 KTown Delivery
📍 Kingston