Collections Specialists (Intermediate & Senior Opportunities) Sonoma Capital is growing, and we’re looking for talented Collections Professionals at a range of experience levels to join our expanding Collections and Legal Recovery team. Whether you’re early in your collections career or an experienced specialist looking for your next challenge, we’re interested in connecting with individuals who are passionate about problem‑solving, negotiation, risk management, and achieving strong recovery outcomes. Our Collections team plays a critical role in protecting portfolio performance while helping customers navigate financial challenges.

Team members work closely with customers, brokers, insurers, legal counsel, asset management professionals, and internal stakeholders to develop practical, effective solutions that maximize recoveries while supporting positive customer outcomes. Depending on your experience and qualifications, opportunities may be available at the Collections Specialist, Senior Collections Specialist, or Team Lead level. If you are a collections professional who enjoys solving complex challenges, building relationships, and making an impact, we’d love to connect.

Manage a portfolio of delinquent commercial finance and leasing accounts. Contact customers to discuss outstanding obligations and negotiate payment arrangements. Monitor account performance and follow up on commitments.

Identify emerging risks and elevate concerns as appropriate. Maintain accurate records of collection activities and customer communications.

Customer

Resolution & Negotiation Work directly with customers experiencing financial difficulty. Evaluate customer circumstances and identify appropriate solutions. Build positive working relationships while maintaining firm collection practices.

Support customers through insurance claim, recovery, and asset disposition processes. Legal & Third-Party Coordination Work with external legal counsel and service providers on recovery actions. Support bankruptcy, insolvency, litigation,



and enforcement activities.

Review collection documentation and ensure file completeness. Monitor delinquency trends and collection performance metrics. Identify opportunities to improve processes, controls, and customer experience.

Participate in special projects and system enhancements. Support the ongoing development of Sonoma's servicing and collections framework. Post‑secondary education in Finance or Risk Management, or a related field is considered an asset. 3-5 years of collections, equipment finance, banking, credit, recovery, or servicing experience. ~ Experience negotiating payment arrangements and resolving delinquent accounts. ~ Senior Specialist and Team Lead ~5+ years of commercial collections, equipment finance, asset recovery, restructuring, workout, insolvency, or legal recovery experience. ~ Proven ability to manage complex customer situations and recovery strategies. ~ Experience leading and/or mentoring team members and contributing to process improvements.

Commercial judgment and decision‑making Customer‑focused approach Sonoma Capital is a Canada‑based, coast‑to‑coast equipment finance provider supporting businesses across a range of industries. As a non‑bank direct lender, we focus on building genuine, long‑term relationships and delivering straightforward, responsive financing solutions. We’re a practical, down‑to‑earth team that values reliability, clear communication, and helping each other out.

Multiple career paths within Collections, Asset Management, Risk, Credit, and Operations. Hybrid and work from home flexibility. Health and dental benefits, RRSP matching, paid time off, and programs that support work‑life balance.

Join a company experiencing continued growth and transformation. Depending on qualifications and experience, successful candidates may be offered a position at the Intermediate, Senior, or Team Lead level. Applicants must have legal authorization to work in the country in which the position is based with no restrictions.

Some roles may require criminal and credit checks to comply with regulations. #

📌 Collections & Legal Recovery Specialists (Intermediate & Senior Opportunities) (Winnipeg)
🏢 Sonoma Capital
📍 Winnipeg