Elevate the customer experience at Birchwood Collision Centre as a Collision Consultant. Utilize your communication skills to manage repairs, inquiries, and follow-ups for customer satisfaction. As a full-time Collision Consultant, you'll report directly to the Production Manager.

This role requires building relationships with customers, clearly communicating repairs and costs, and completing essential paperwork. A suitable candidate will have a strong commitment to customer satisfaction and team-oriented teamwork, enhanced by organization and tech skills. Key Responsibilities:

- Handle customer inquiries via phone and in person
- Explain needed repairs and associated costs
- Follow up with customers to gauge satisfaction
- Complete collision repair order paperwork
- Build rapport and foster strong customer relationships

Requirements:

- Proven commitment to customer satisfaction
- Completed post-secondary education preferred
- High attention to detail and organizational skills
- Comfortable with technology and Microsoft applications
- Valid driver's license and clean driver abstract

Drive customer satisfaction through expert communication and relationship-building at Birchwood Collision.

📌 Collision Consultant at Birchwood Collision (Headingley)
🏢 Birchwood Automotive Group
📍 Headingley