Job Responsibility:

We are seeking a passionate, driven person to take the role of inbound sales and customer success representative. Working under our Head of Sales, you'll join our team selling our clothing design and manufacturing services, guiding our clients from first contact through to successful shipment of their garment. In this role, you will be responsible for engaging new prospects, closing sales, and building strong relationships.

Who Are We?

Carmina Design Co is a contract garment manufacturer based in the east end of London, Ontario. We believe in creating sustainable apparel through ethical manufacturing and zero waste.

What You'll Be Doing

As our inside sales and customer success representative, you will:

- Receive inbound inquiries through our online channels to generate new business opportunities with brands, entrepreneurs, and influencers committed to social and environmental values
- Consult with prospects to understand their apparel design and manufacturing needs, and propose solutions that align with their sustainability and social impact goals
- Manage the full sales cycle from lead generation through closing deals and onboarding new accounts
- Guide clients through their project, from initial concepts through to shipment of their final product. You'll be collaborating with all our team members to ensure success.
- Provide exceptional customer service to ensure customer satisfaction

Who Are You?

The ideal candidate will have 3-5 years of customer service experience, some experience in the fashion or apparel industry,



and the drive to hit the ground running in a small business environment. Strong presentation, relationship building, and organisational skills are a must.

If you are passionate about sustainability, making a social impact, and selling manufacturing services with purpose, we want to hear from you! This is an excellent opportunity to join a mission-driven company and make a difference.

What's Your Compensation?

- Competitive salary with performance-based incentives.
- Opportunity to shape and grow in a dynamic sales team.
- Room for professional development and career growth.
- A supportive and cooperative work environment.

How to Apply

To apply, please send your resume and a cover letter highlighting your relevant experience and why you're the ideal candidate for this role to View email address on ca.edajobs.com. We look forward to welcoming a new member to our team.

Job Type: Full-time

Salary: $45,000.00-$55,000.00 per year

Benefits:

- Dental care
- Extended health care
- Store discount

Adaptable Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Education:

- Bachelor's Degree (preferred)

Experience:

- Inside sales: 2 years (preferred)
- Customer service: 2 years (preferred)
- fashion industry: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Relocate:

- London, ON N5W 4R3: Relocate before starting work (required)

Work Location: In person

📌 Inbound Sales and Customer Success Representative (London)
🏢 Carmina Design
📍 London