The Millwood Retirement Residence, Toronto, ON, CA

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. Our valued team members are the heart of our mission and their well‑being directly impacts the lives of those in our care. The Sales and Marketing Manager reports to the General Manager and is responsible for driving sales in the community.

Leverage Lifetimes

Living’s consultative sales process “HOME Selling” to help seniors and adult children make informed decisions when choosing a retirement residence, Drive occupancy levels and meet or exceed established sales targets, Manage telephone inquiries and convert them to personal visit bookings, Conduct personal visits, follow up on leads, close sales through lease signings, Track sales activity in our Customer Relationship System (CRS) database and analyze reports to identify sales trends specific to the community and residence, Create, retain, and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large: build a qualified lead database, Presents a positive approach, not controlling language and actions towards people, Develop, promote, and implement marketing plans and social events,



Monitor expenditures of funds allocated to the marketing budget, Graduate of a post‑secondary sales and marketing program or related programs, ~ Demonstrated understanding of/empathy for the needs of seniors, ~ Experience in developing and implementing sales and/or marketing plans, public and community relations campaigns and special events, ~ Experience in event planning, ~ Proficient in the use of Microsoft Office, ~ Knowledge of the surrounding area and communities, ~ 3 – 5 years experience in Sales, ~ Experience in the senior housing or hospitality industries would be ideal but is not mandatory, ~ Competitive wages and bonus opportunities Support for personal and qualified growth Employee and Family Assistance Program As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

If you require accommodation at any time during the recruitment process please contact the hiring manager. #

📌 COMMUNITY RELATIONS MANAGER - HEALTHCARE (Toronto)
🏢 Lifetimes Living
📍 Toronto