Join our Client Services Program as a Community Service Counsellor and make a meaningful impact in the lives of those we serve. We're currently looking for a compassionate and dedicated counsellors to fill a full-time, unionized position, working from Monday-Friday 8:00am- 4:00pm or Tuesday-Friday 8:00am-5:45pm. FearIsNotLove (the new brand evolution and operator of Calgary Women’s Emergency Shelter) works to inspire and build a dignity driven movement, cultivating communities that are free from domestic violence and abuse.

We serve all people to live free from fear, neglect, violence, and abuse through a comprehensive range of cutting-edge programs and services; from prevention and education, to counselling and emergency supports. In whatever way domestic violence impacts a person; whether they are a victim, someone who uses abuse and wants to change, or someone who knows another person being abused—FearIsNotLove is here to help. Our goal is to help people to have violence-free lives, to live without fear, and get to the ultimate outcome – love.

We are looking for people who want to be part of changing the conversation about domestic violence and abuse. We are relentless in our commitment to our clients, our communities and each other.

The Community Services Counselling

Program provides crisis and emotional support to individuals who have experienced domestic violence.

The Community Services

Counsellor works with individuals on strategies to help build safety and connections to resources.

The Community Services

Counsellor supports clients with safety planning, case planning,



parenting support, and information and referrals to community resource services that are available to support the client’s journey toward a life free of domestic violence and abuse. The client caseload consists of clients who have been referred from the Connect, Domestic Violence and Abuse Helpline, FearIsNotLove Shelter, or other community partners. Utilize engagement skills to help clients to feel validated and supported, provide clients with practical and emotional supports that focus on their here-and-now needs, and assist clients in overcoming crisis.

Provide support with safety planning, case planning based on the clients’ inherent strengths and resilience, parenting support, and information on community resources that are available to meet the needs of the clients. Completes the Danger Assessment Lethality Tool with clients to determine level of danger to enhance the safety planning process. Responsible for managing risk with clients, including identifying risk to self or others, and risks of harm to children.

When risk is identified, consulting with others as needed, escalating these concerns to supervisors, and following established processes and documentation.



Access response-based training and consultation as required Maintain current police and IRC checks, professional registration (if applicable), and required accreditation-related training (e.g., First Aid, NVCI, Indigenous, Diversity, response-based). Ensure client files meet accreditation standards and agency policies.

Diploma in Human Services or related field required. ~ Degree in Human Services or related field preferred. ~ 2 or more years of experience providing emotional support, resources and safety planning for people who have experienced domestic violence and abuse preferred. ~ First Aid, ASIST and other certifications and ongoing training and development are a required condition of employment. ~ The ability to verify, clarify and understand the client’s situation and empower the client to develop their plan to end the violence and abuse. Knowledge and experience of the Response Based Practice is an asset. ~ Second language would be an asset. ~ Ongoing training and development is a required condition of this position. A criminal records search and an intervention record check are conditions of employment.

In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada. FearIsNotLove is committed to diversity, equity and inclusion . We encourage qualified candidates from all genders, religious, ethnic and social backgrounds to apply.

We regret that we are unable to accept telephone inquiries. #

📌 Community Service Counsellor (Full-time, Monday-Friday 8:00am- 4:00pm or Tuesday-Friday 8:00am-5:45pm) (Calgary)
🏢 Reach Hire
📍 Calgary