Job Responsibility:

- Responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards.
- Provides customer/marketing services to all guests projecting a skilled company image. After the guests check in you will conduct in room calls to owners, renters and exchanges to book them on a presentation if they were not captured at face to face at check in.
- Assists in the implementation and tracking of current bookable arrivals staying on property.
- Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour.
- Completes required paperwork accurately and completely for each tour and only booking tours into appropriate tour times available.
- Confirms appointments with guests to ensure tour reservations and maximize show rate.
- Distributes only HGV authorized information,



collateral and materials. Maintains location operating standards.
- Reviews production reports and notifies manager of any challenges.
- Follows gifting procedures to ensure costs are met monthly.
- Contacts appropriate management with any guest issues.
- Invites and books non owners to come back and stay on a promotional package.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.

Compensation:

$33,930.00 per year plus commissions and bonuses governed by a compensation plan.

📌 Marketing Representative In House (Whistler)
🏢 Hilton Grand Vacations
📍 Whistler