We're looking for a Product Manager (Salesforce) to join our Global Information Systems Team. You will be responsible for leveraging best practices, understanding internal customer needs, translating them into clear, actionable direction and working hand-in-hand with development as the voice of the business.

Building trusted relationships and managing stakeholders;

Analyze and propose new solutions to improve business performance;

Translating business requirements into instructions for technical teams to execute, and clarifying any issues throughout the development process;

Managing the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies;

Change management, including the development of training materials, communication plans, launch schedules;

Cross-functional collaboration with various product & technology teams, corporate data, Go-To-Market;

Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.

Demonstrated Product Management or Business Analyst in the SaaS implementations;

An impressive ability to translate between business and technical stakeholders;

Intermediate knowledge of standard Salesforce features;

Proven success managing complex projects across multiple functional groups;

Show of usage of Agile Methodologies such as scrum;

Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects;

Demonstrated abilities in leading design workshops,



proposing solutions and building corresponding artifacts;

Salesforce and Scrum Master certification preferred.

Lots of autonomy, flexible work culture and the option of fully work from home

help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback

Development of very high traffic products, used at the global scale

Lightspeed equity scheme (we are all owners)

Flexible paid time off policy

Mental health online platform and counseling & coaching services

Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

📌 Product Manager Remote (m/f/d) (Toronto)
🏢 Lightspeed
📍 Toronto