Shape AI-enabled contact center growth as an Accenture Song sales leader, combining executive storytelling with complex transformation pursuits across customer service operations.

This strategic sales leader develops and wins large-scale Contact Center Transformation, Customer Service, and Intelligent Operations engagements. You will connect customer experience, technology, operations, Data & AI, and industry expertise into differentiated solutions. The work includes quota ownership, opportunity shaping, commercial innovation, and senior stakeholder alignment.

Key Responsibilities:

- Lead strategic sales pursuits for large-scale transformation opportunities
- Own and achieve multi-million-dollar sales quotas
- Develop differentiated pursuit strategies for competitive environments




- Craft executive narratives and transformation business cases
- Guide proposals, presentations, negotiations, and deal reviews

Requirements:

- Eight years of enterprise sales or strategic pursuit leadership experience
- Five years carrying annual sales targets exceeding $10M
- Experience winning complex consulting or technology services pursuits
- Understanding of up-to-date contact center ecosystems
- Experience influencing senior strategic investment decisions

Bring contact center expertise, commercial strategy, and executive influence to Accenture Song’s customer service transformation pursuits.

📌 Contact Center Transformation Sales Leader (Toronto)
🏢 Accenture
📍 Toronto