Shape AI-enabled contact center growth as an Accenture Song sales leader, combining executive storytelling with complex transformation pursuits across customer service operations.
This strategic sales leader develops and wins large-scale Contact Center Transformation, Customer Service, and Intelligent Operations engagements. You will connect customer experience, technology, operations, Data & AI, and industry expertise into differentiated solutions. The work includes quota ownership, opportunity shaping, commercial innovation, and senior stakeholder alignment.
Key Responsibilities: Lead strategic sales pursuits for large-scale transformation opportunities
Own and achieve multi-million-dollar sales quotas
Develop differentiated pursuit strategies for competitive environments
Craft executive narratives and transformation business cases
Guide proposals, presentations, negotiations, and deal reviews
Requirements: Eight years of enterprise sales or strategic pursuit leadership experience
Five years carrying annual sales targets exceeding $10M
Experience winning complex consulting or technology services pursuits
Understanding of contemporary contact center ecosystems