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Not Applicable

Salary Range

The salary range for this position is CAD $63.32 - $79.14 / hour

Detailed Overview

Coordinates activities related to the implementation and maintenance of pharmacy information systems, modules and applications. Coordinates the implementation of new/revised modules, enhancements for designated systems and/or areas. Maintains project schedules and works with appropriate personnel to ensure data and tables are updated to meet operational requirements. Works in collaboration with the Pharmacy Leadership and Management Teams, Information Systems personnel and vendors at various locations on related issues. Acts as a primary contact in the installation of hardware and software and to troubleshoot related problems. Supervises and provides professional practice leadership to pharmacists and other designated staff through clinical guidance, support and advice; coordinates staff work assignments, evaluates employee performance, determines training needs and recommends related staff training/orientation.

Coordinates training/orientation sessions for team members in the use of approved pharmacy information systems and applications. Participates in quality improvement and risk management activities and maintains and monitors a variety of statistical information in accordance with established standards and procedures.

Responsibilities

- Coordinates activities related to the implementation and maintenance of pharmacy information systems, modules and applications at assigned sites. Maintains pharmacy information systems in conjunction with appropriate Information Systems personnel. Establishes and monitors back up routines, maintains security and assigns logins and access privileges to staff, ensures employee compliance with policies, procedures and operating budgets. Makes recommendations for system changes and impacts to capital/operating budgets. Participates as a member of User Groups.
- Coordinates the implementation of new/revised modules, enhancements for designated systems and/or areas. Maintains project schedules and works with appropriate personnel to ensure data and tables are updated to meet operational requirements. Liaises with Coordinators, Clinical and/or Distribution Pharmacy Services and Information Systems personnel and vendors at various locations on related issues.




- Supervises and provides professional practice leadership to pharmacists and other designated staff by providing clinical guidance, support and technical advice; identifies and determines staff training needs and develops related training/orientation; conducts performance evaluations of staff and reviews individual practice concerns with the employee and Manager, recommends appropriate disciplinary action, as required.
- Schedules the activities of department staff such as work assignments/schedules to ensure appropriate staff coverage including the on call schedule; identifies and provides recommendations regarding staff department needs.
- Acts as a primary contact in the resolution of hardware and software problems to ensure secure and proper functioning of the system. Troubleshoots problems by referencing user manuals and applying established problem resolution procedures. Contacts vendors to discuss and/or refers to the appropriate personnel.
- Acts as the primary contact for other departments and agencies such as the Information Management and Information Systems Shared Service (IMIS), Facilities Management regarding issues related to the installation of and difficulties with department computer hardware and software.
- Coordinates training/orientation sessions for team members in the use of approved pharmacy information systems, modules, functions and applications. Liaises with the Coordinators, Clinical and/or Distribution Pharmacy and other designated personnel regarding training requirements for new hires and provides assistance in the use of the pharmacy information systems on an on-going basis to facilitate continued service delivery.
- Participates in developing new policies and procedures related to pharmacy information systems and related information/process flow changes resulting from the introduction of new systems. Reviews requirements for new and/or updated policies and procedures,



prepares recommendations and communicates approved changes to team members.
- Participates in quality improvement and risk management activities related to assigned areas and services. Selects outcome measures, evaluates effect of changes in client centered care practice and makes recommendations to ensure client care/services are provided in the most efficient and effective manner. Investigates and resolves complaints.
- Maintains and monitors a variety of statistical information and quality assurance audits to enable data integrity; gathers pertinent information records into approved formats and forwards to others for review.
- Participates in staff meetings, committees and other programs as required; identifies opportunities to improve processes and/or procedures to enable safe and efficient operations and refers to supervisor and/or others.
- Performs other related duties as assigned.

Qualifications

Education, Training & Experience Current registration as a Pharmacist with the College of Pharmacists of British Columbia. Five (5) years’ recent, hospital pharmacy experience including a minimum of two (2) years’ experience working with hospital Pharmacy Information Systems and one (1) year's supervisory/leadership experience or an equivalent combination of education, training and experience.

Skills & Abilities

- Broad knowledge of organization policies, procedures and standards of care.
- Broad knowledge of Patient Care Information Systems.
- Comprehensive knowledge of drug distribution processes in a hospital setting.
- Comprehensive knowledge of hospital pharmacy computer applications, information systems and related software.
- Ability to communicate effectively both verbally and in writing, including the ability to make presentations.
- Ability to establish and maintain effective working relationships with others health are practitioners.
- Ability to plan, coordinate, implement, problem-solve and manage projects.
- Ability to effectively lead and coordinate project teams, pharmacists, technicians, assistants and students.
- Ability to supervise and foster a respectful, motivating and supportive setting.
- Ability to organize and prioritize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.

📌 Coordinator, Pharmacy Information Systems (Surrey)
🏢 Fraser Health
📍 Surrey