Job Posting: Customer Care Representative Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive Are YOU our next Customer Care Representative?
Dynacare is looking fora Customer Care Representative; you will be on the frontline and the face of Dynacare when it comes toresolving customer issues and helping us enhance customer experience.You will make an impact bydisplaying a high degree of care and support for Canadians and help them lead healthy lives.Your positive and helpful interaction will go a long way towards supporting a patient in need. Contract full-time (approx.
Shift: 8:00am - 4:30 pm Discipline: Customer Service Work Style: In Office Start Date: As soon as possible Internal Posting Deadline: Internal posting expires on October 21, 2026 Access a health and wellness benefits program that supports you and your loved ones You are the frontline for Dynacare,
serving as a main point of contact for all insurance accounts and deliver special projects customer service to all clients Participate in system testing for the organization to enhance the quality of service Show your leadership skills by providing employee training to recent hires on the team Resolve customer issues and making recommendations on how Dynacare can enhance the customer experience You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported You organize and complete projects accurately, on time and in a team environment Proficiency in MS Office Suite Community College diploma and previous experience in customer service and or call centre **This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. At Dynacare, we’re proud to hire the best people.
If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process. #