Elevate customer service at Sunbelt Rentals as a Strategic Customer Coordinator. Provide exceptional support to strategic customers in the construction equipment rental sector. As a Strategic Customer Coordinator, you play a vital role in ensuring customer satisfaction.
Your responsibilities include addressing inquiries, handling complaints, and managing equipment orders. This position emphasizes a proactive approach, enabling you to source solutions that exceed customer expectations. Key Responsibilities:
- Deliver exemplary service to current and potential customers
- Respond to inquiries via phone, email, or chat
- Resolve customer complaints professionally
- Place orders and coordinate equipment deliveries
- Log customer interactions in CRM systems Requirements:
- Experience in customer service roles
- Preferred background in equipment rental or construction
- Familiarity with Wynne software preferred
- Solid communication and interpersonal skills
- Ability to manage multiple priorities effectively Your customer service skills will shine as you contribute to Sunbelt Rentals’ mission of reliability and efficiency.