Shape exceptional customer journeys with Indigo as the Customer Experience Manager. Lead a dedicated team to enhance store performance and omni sales results. As a vital member of the Indigo leadership team, you will be responsible for ensuring a seamless customer experience across all platforms.

This managerial role demands proficiency in sales analysis, staff motivation, and data-driven decision-making. By championing technology to elevate customer engagement, you will create a thriving setting for both employees and customers. Key Responsibilities:

- Manage team to provide outstanding customer service
- Analyze sales performance and create action plans
- Advocate for customer-centric decision-making
- Lead omni-sales initiatives with effective technology
- Organize national and local store events

Requirements:

- 2-3 years of management experience in retail
- Preferred college degree or equivalent experience
- Availability for flexible work schedule
- Ability to lift up to 40 pounds safely
- Bilingualism in French/English for Quebec locations

Elevate customer experiences and inspire your team at Indigo as Customer Experience Manager.

📌 Customer Experience Manager at Indigo (Toronto)
🏢 Indigo-Books-
📍 Toronto