Customer Service Administrator- 12 Month Temp Contract Posting Start Date: 10/9/26 Onsite or Remote: Onsite Position Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together.

Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance contemporary society.

Competitive wages: base pay is $59,000- 63,000/year dependent on skills and qualifications. Comprehensive benefits package (health & dental, vision, life insurance, short and long-term disability) ~ Health Care and Personal Wellness spending account ~ Company-sponsored registered pension plan (RPP) and matching program. ~ Paid vacation ~ Please visit our website for more information. Join a team where customer service and organization make a real impact.

Are you a customer-focused professional who thrives in a fast-paced environment and enjoys keeping operations running smoothly? We’re looking for a Customer Service Administrator to be the go-to support for our customers, internal teams, and parts operations. In this role, you’ll combine your administrative expertise, problem-solving skills,



and attention to detail to deliver exceptional service while supporting critical business processes.

If you enjoy building relationships, managing multiple priorities, and being an essential part of a collaborative team, we’d love to hear from you!

Reports to: Customer Service Representative, Supervisor Shift: 5x2- Monday-Friday, 8h a day Term : 12 month contract Safety Sensitive: No- RCMP criminal record check and submission of 5-year provincial driving record will be required Travel: up to 25% within Canada Relocation: This position does not offer relocation Serve as the first point of contact for customer parts inquiries, providing accurate information and exceptional service Process and manage purchase orders, quotes, returns, credits, and major shutdown orders while ensuring accuracy and compliance with customer requirements Coordinate with purchasing and vendors to source parts and support customer needs Manage freight invoicing, customer chargebacks, and vendor invoice processing through SAP and related systems Maintain accurate inventory and documentation records, including cycle count entries and Billof Lading (BOL) management Support a strong safety culture while collaborating effectively with customers, vendors,



and internal teams High School Diploma or equivalent Minimum 2 years of customer service and/or administrative experience required; parts industry experience is considered an asset Strong attention to detail and commitment to accuracy in data entry and transactional processing Proficiency with SAP and Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint) Outstanding communication and relationship-building skills This posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement.

Artificial

Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

We recognize and honour the deep history, cultures, and traditions of the Indigenous Peoples and Nations across Turtle Island. As part of our ongoing journey toward reconciliation, we are committed to building respectful and meaningful partnerships with Indigenous communities throughout Canada. We acknowledge that our team members live, work, and connect on the traditional and ancestral homelands of Indigenous Peoples, and we strive to do so with humility, awareness, and respect. ©

📌 Customer Service Administrator- 12 Month Temp Contract (Fort McMurray)
🏢 Komatsu Mining
📍 Fort McMurray