Elevate customer experiences as a Customer Service Administrator with Assured Automotive. Engage with clients, manage rental arrangements, and excel in a supportive environment.

Assured

Automotive is seeking a Customer Service Administrator to ensure a stellar customer journey while handling essential administrative tasks. This role demands excellent communication skills and a strong attention to detail. Work closely with the team to meet Key Performance Indicators in a dynamic environment that fosters growth and learning. Key Responsibilities:

- Ensure consistent execution of the WOW plan
- Greet customers warmly in person and via phone
- Manage reservations for rental vehicles and towing requests
- Update customers and insurance personnel as needed
- Monitor and reconcile Repair Orders before closing

Requirements:

- High school diploma or equivalent
- Minimum of 1 year in a customer service role
- Robust knowledge of Google platform and Microsoft Office
- Effective verbal and written communication skills
- Valid driver’s license required

Embark on a rewarding customer service journey with Assured Automotive, focusing on engagement, accuracy, and operational excellence.

📌 Customer Service Administrator at Assured Automotive (Waterloo)
🏢 Assured-Automotive-6
📍 Waterloo