Elevate member experiences as a Front Desk Associate at Planet Fitness. Join our supportive team in a welcoming environment, ensuring every member feels valued and heard. As a Front Desk Associate, you will engage with members and guests to provide exceptional service.

Your role focuses on maintaining the 'Judgement Free Zone®' by addressing inquiries, assisting with membership functions, and supporting fitness journeys. Strong communication and a positive attitude are vital for success. Key Responsibilities:

- Greet members and assist with their check-in
- Promote a supportive fitness workplace on the floor
- Resolve member concerns and escalate to management
- Handle phone inquiries in a friendly manner
- Perform membership sign-ups and cancellations

Requirements:

- 6-12 months experience in customer service
- Must be 18 years or older
- Ability to pass a background check
- Willing to become CPR/AED Certified
- Basic computer proficiency

Bring your exceptional service skills to the energetic team at Planet Fitness, enhancing our members' fitness journeys.

📌 Customer Service Front Desk Associate (Welland)
🏢 Planet Fitness
📍 Welland