Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Customer Service

Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Customer Service

Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Tint and mix products, as needed, to customer specifications Load/unload delivery trucks Assist in making deliveries, as needed Comply with inventory control procedures Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal Have a High School diploma or a Certificate of Adult Education Completion (CAEC) Have at least one (1) year of experience working in a delivery, retail,



or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve outstanding results. Our people are behind the strength of our success, and we invest and support you in: Connection … with an inclusive team and commitment to our own and broader communities This posting is for an existing vacancy. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets;

experience and training; The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. #

📌 Customer Service Phone Specialist - Full Time (London)
🏢 Sherwin-Williams
📍 London