Become a key player with the City of Medicine Hat as a Customer Service Representative. This temporary on-site role focuses on providing exceptional support for utilities, taxes, and financial inquiries.

As a Customer Service Representative, you'll engage directly with residents and businesses. It's essential to have solid interpersonal skills and a professional demeanor when addressing account inquiries and processing transactions. This role requires attention to detail, effective communication, and problem-solving abilities to resolve issues and maintain accurate records while balancing daily receipts.

Key Responsibilities

- Respond to utility, tax, and accounts receivable inquiries
- Process payments and account transactions with accuracy
- Maintain updated customer account information




- Resolve routine account issues and explain reconciliations
- Perform taxation-related duties and issue tax certificates

Requirements:
- At least three years of public interaction experience
- Certificate in Office Technology or equivalent training
- Proficient in Microsoft Office and billing systems
- Strong verbal and written communication skills
- Ability to type a minimum of 8,000 numeric keystrokes per hour

Bring your customer service expertise and strong organizational skills to the City of Medicine Hat and make a difference in your community.

📌 Customer Service Representative Medicine Hat
🏢 City of Medicine Hat
📍 Medicine Hat