Drive customer success as a Project Manager, overseeing post-sale projects from handoff to delivery. Ensure timely execution, clear communication, and successful customer journeys in a technical environment. In this pivotal role, you will be the main point of contact for customers, leading complex projects with a robust focus on management, timelines, and customer satisfaction.
Your expertise in project management, combined with a customer-centric approach, is crucial for guiding customers through various project phases, ensuring that all commercial commitments are met. Key Responsibilities:
- Manage project handoffs and confirm customer expectations
- Serve as the primary communication link throughout project execution
- Oversee project schedules, milestones, and dependencies
- Coordinate engineering approvals and manufacturing milestones
- Track project costs, billing milestones, and change orders Requirements:
- 5+ years in project management or customer success
- Experience in manufacturing or engineered-to-order settings
- Strong skills in managing project schedules and priorities
- Understanding of financial performance and logistics
- PMP designation or equivalent project experience preferred Utilize your project management expertise to elevate customer success and commitment in this dynamic role.