23 Oct
|
Trane Technologies
|
Burnaby
23 Oct
Trane Technologies
Burnaby
Contribute to sustainability at Trane Technologies as a Client Service Representative in Burnaby, BC. Deliver exceptional service and support while executing service agreements and enhancing customer relationships. In this in office role, you'll oversee growth and satisfaction for small service agreement clients, partnering closely with the Sales team.
Your responsibilities include managing customer accounts, developing account profiles, and strategizing service delivery plans. Engage in prospecting activities to expand the customer base while ensuring timely follow-ups and effective communication throughout. Ensure customer satisfaction and retention in assigned accounts
- Drive account management and service delivery plans
- Prospect non-agreement customers through various channels
- Review financial performance and implement corrective actions
- Communicate promptly with customers regarding inquiries Bachelor’s degree or relevant experience preferred
- Proficiency in Salesforce and HVAC systems
- Leverage your customer service skills to help drive impactful solutions at Trane Technologies in Burnaby.
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📌 Customer Support Representative/Tech Support (Burnaby)
🏢 Trane Technologies
📍 Burnaby