Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop.

Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: Responsible for ensuring that our customers receive timely and appropriate customer service from order taking and fulfillment to proactive value selling.

Maintaining a strong working relationship and open communication with customers, truck vendors, sales team, logistics/distribution team and plant operations personnel is key in that role. The incumbent will manage the day‑to‑day contact with the contract truck vendors to schedule/arrange delivery for customer orders. Responsible for the order taking & order fulfillment processing for pick up or delivery (including assignment of carriers, as applicable).

Meet and exceed customer expectations in compliance with policies, practices, and procedures. Respond timely to customer or carrier complaints with appropriate follow up, including escalation as required. Monitor carrier performance and identify patterns for optimization potential.

Responsible for utilizing and managing inventory and allocation, including selection of supply. Collaborate with sales team, logistics team, carriers and customers. Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.

Promote a culture of safety and exhibit these behaviours.

Field of Study Preferred: Business,



administration, marketing.

Work Experience: 1 to 3 years of experience in Customer service positions or in direct sales.

Technical Skills: Strong computer literacy, including SAP, Microsoft and Google suite offerings, an asset. Incumbent must be bilingual, English and French speaking (mandatory). Understanding of building materials industry and product knowledge (asset).

Strong time and self‑management skills to prioritize customer calls and tasks. Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment (“PPE”), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

A generous Pension Plan designed to support you through various stages of your career and life.

Healthy

Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges. Easy access to mental health and well‑being support. Service recognition awards to celebrate your contributions.

Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities. Financial support for new parents beyond statutory advantages. Company‑provided personal protective equipment ensuring your safety and comfort on the job.





Building Inclusive Workspaces

Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law.

Amrize Canada

Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States. Accommodation for Disabilities In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting‑[email protected] Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

Protect

Yourself from Recruitment Fraud The only way to apply for a position at Amrize is through our official Careers website. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy. #

📌 Customer Value Center Representative (Laval)
🏢 Amrize
📍 Laval