Hygiene Coordinator & Dental Receptionist

Job Type: Full-Time, Permanent

Location: Nepean, ON (In-Person)

About the Role

We are seeking an organized, personable, and proactive Hygiene Coordinator / Dental Receptionist to join our team in west end Ottawa. This hybrid role is central to our clinical operations, combining front-desk reception duties with management of our hygiene recall program.

If you have a strong background in dental assisting or clinical hygiene and are looking to transition or expand your skill set into administrative operations, this position offers excellent opportunities for professional growth.

Key Responsibilities

- Hygiene Schedule Management: Oversee and optimize the hygiene department calendar, proactively fill opening slots, manage recall/reactivation lists, and schedule routine maintenance appointments.
- Front Desk Operations: Warmly greet patients upon arrival, manage check-ins and check-outs, answer incoming phone calls, and process patient payments and insurance claims.
- Patient Communication: Serve as a clear, reassuring link between patients and clinical staff, addressing scheduling inquiries, treatment planning follow-ups, and practice policies.
- Administrative Support: Maintain accurate patient electronic records, assist with pre-determinations, and coordinate schedule adjustments to ensure a smooth daily workflow.





Qualifications & Requirements

- Clinical Background: Minimum 1 year of experience in Dental Assisting (or Dental Hygiene) is required to ensure a strong understanding of dental terminology, procedures, and chart management.
- Software Experience: Proficiency with Dentrix software is considered a strong asset.
- Skills: Outstanding interpersonal and communication skills, high attention to detail, strong multi-tasking capabilities, and a team-oriented mindset.
- Commute: Ability to reliably commute to Nepean, ON (required).

Work Schedule & Hours Enjoy a consistent work-life balance with standard day shifts, no evenings or weekends required:

- Monday to Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM –1:30 PM
- Schedule Type: Day shift, Monday to Friday

Compensation & Benefits

- Benefits Package:
- Dental care coverage
- Paid time off
- Company-sponsored events & team building
- On-site parking

Additional Information

- Work Location: In person (Nepean, ON)
- Language Requirement: English required (French is not required)

Job Type: Full time Pay: $45,000.00-$50,000.00 per year

Benefits

- Company events
- Dental care
- On-site parking
- Paid time off

Experience:
- Dental office: 1 year (required)

Work Location: In person

📌 Dental Hygiene Coordinator / Receptionist (Nepean)
🏢 DR. ADAM TALLER
📍 Nepean