Job Summary

We are seeking a detail-oriented and friendly Dental Receptionist to join our amazing team! The ideal candidate will ensure a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent communication skills, proficiency in dental software, and a solid understanding of dental and medical terminology.

The role is 3-4 days per week. No weekends or late evenings!

Duties

- Greet patients as they arrive and provide them with necessary information about their appointments.
- Schedule and confirm patient appointments using dental software and manage the office calendar effectively.
- Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as needed.
- Maintain accurate patient records, ensuring confidentiality and compliance with regulations.
- Process patient check-ins and check-outs, including verifying insurance information and collecting payments.
- Assist in managing inventory of office supplies and dental materials to ensure smooth operations.
- Collaborate with dental staff to facilitate efficient patient flow and provide exceptional customer service.




- Utilize knowledge of dental and medical terminology to communicate effectively with patients regarding their treatment plans.

Requirements

- Previous experience of at least 2 years as a Dental Receptionist or in a similar role within a dental office setting
- Proficiency in Paradigm software is an asset.
- Strong understanding of dental and medical terminology related to dental practices.
- Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
- Strong interpersonal skills with the ability to communicate effectively with patients and team members.
- Ability to work in a rapid-paced environment while maintaining professionalism and composure. Join our dedicated team where you can make a positive impact on our patients' experiences!

Job Types: Full-time, Part-time, Permanent Pay: $22.00-$26.00 per hour

Benefits

- Dental care

Ability to commute/relocate:
- Toronto, ON M5H 3S1: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Dental office: 2 years (required)

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 The Plaza Dental Centre
📍 Toronto