We work alongside our members to advance public policy solutions that ensure a sound and vibrant life and health insurance industry that allows Canadians to enjoy greater financial security and access to valuable supplementary health benefits. This position is currently a hybrid position where you are expected to attend our Toronto office at least 2 days a week. Your ability to communicate clearly and with several different parties will support your success.

Flexible – this is a position where you will have to approach an issue through different angles and the ability to analyze a situation or problem. We are currently recruiting for an Events Administrator. This role will report to the Director, Events and Public Affairs and is responsible for coordinating sponsorship and exhibitor activities, event communications and marketing, technology and administration, and on-site logistics.

If you enjoy seeing an event come together from planning through execution, this role offers the opportunity to contribute to engaging, high-quality events and experiences. Employer-paid health, dental, extended health, and paramedical benefits (including virtual services) A defined contribution pension plan with employer matching Coordinate sponsor and exhibitor onboarding, communications, registrations, deliverables, benefits, records, and promotional assets. Support sponsorship and exhibitor programs, including booth allocation, exhibit hall logistics, shipping, venue coordination, and sponsor recognition.

Respond to sponsor and exhibitor inquiries and track requirements throughout the event lifecycle. Prepare status reports and support post-event analysis and recommendations. Data & Event Technology Maintain accurate event, sponsor,



exhibitor, and contact records and distribution lists, ensuring CASL compliance.

Support the setup, testing, and maintenance of registration systems, event websites, mobile apps, and other event technology. Monitor the Events mailbox and respond to or triage registration, sponsorship, exhibitor, and attendee inquiries. Coordinate event marketing and communications, including email campaigns, social media, registration launches, announcements, and promotional materials.

Prepare, proofread, and update event content across websites, registration platforms, event apps, signage, agendas, presentations, and attendee communications. Coordinate marketing assets, translations, and bilingual content, ensuring accuracy, consistency, AODA accessibility, and brand compliance. Coordinate planning meetings, event calendars, contracts, invoices, payment tracking, vendor information, and other event documentation.

Maintain event records, project files, reports, and tracking tools to support planning and post-event reporting. Event & On-Site Support Lead exhibitor registration and exhibit hall setup and management for assigned events, and provide backup support for attendee registration and event logistics. Coordinate shipping, event supplies, venue requirements, badge printing, and logistics for events and smaller programs.





Support post-event activities, including inventory reconciliation, outstanding commitments, attendee follow-up, and lessons learned. Ensure event materials, reports, and deliverables are accurate, complete, and thoroughly reviewed. Diploma from a recognized Community College with 2+ years’ related experience or equivalent Previous financial services experience, knowledge of the life and health insurance industry and/or association experience is considered an asset Intermediate to advanced MS Office skills (Word, Excel, PowerPoint, SharePoint, MS Planner), Canva and/or Adobe Pro.

Experience using event registration tools preferred Some working knowledge of electronic document management systems an asset Demonstrate positive understanding of discipline with related technical skills Communication skills (verbal, written, digital), including the ability to effectively build relationships and work collaboratively with individuals at all levels within and outside the Association Organization, project and time management skills to handle multiple projects, including those with tight timelines and changing priorities Accuracy and attention to detail and proficiency working with databases and learning new systems Bilingual (English, French) language skills may be required CMP, DES, PMP) an asset The CLHIA does not use artificial intelligence to screen, assess, or select applicants. On request, we provide accommodation for applicants with disabilities in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 and Quebec’s disability rights legislation.

📌 Digital Platform Administrator (Toronto)
🏢 Canadian Life and Health Insurance Association
📍 Toronto