Director, AI-Driven Customer Education & Ops (Toronto)

Director, AI-Driven Customer Education & Ops (Toronto)

23 Oct
|
Redwood Software
|
Toronto

23 Oct

Redwood Software

Toronto

Redwood Software seeks a Director, Customer Success Operations &

Education to lead global documentation and customer education. You will reshape the team, strategy, and tooling for an AI-first operating model, unifying Canada and India teams with measurable impact on time-to-value and customer outcomes.

You will own the docs platform, drive in-product guidance with Pendo, and scale education offerings across software customers and partners, including OpenAPI-driven docs.

📌 Director, AI-Driven Customer Education & Ops (Toronto)
🏢 Redwood Software
📍 Toronto

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