From sold-out concerts and championship games to major conventions and exhibitions, every event starts with a venue that is ready to perform. We're looking for a strategic and people-focused Director, Event Conversions &

• Logistics to lead the teams responsible for transforming our venue and ensuring operational excellence before, during, and after every event. Reporting to the Assistant General Manager of BC Place, you will provide strategic and operational leadership for Event Conversions, Venue Logistics, and Environmental Services, guiding a high-performing team while driving continuous improvement across people, processes, technology, and operational delivery. This is an exciting opportunity for a seasoned operations leader who thrives in complex, quick-paced environments and is passionate about building strong teams, improving efficiency, and delivering exceptional results. Set the strategic direction, operating model, and service standards for Event Conversions &

• Logistics. Lead, coach, and develop the Senior Manager, Event Conversions &

• Logistics, Operations Managers, and Manager, Environmental Services. Establish explicit accountabilities, performance expectations, and operational processes across the department. Provide strategic oversight for building conversions, event move-ins and move-outs, venue set-ups, equipment movement, loading dock operations, and related logistics. Ensure conversion and logistics plans align with event requirements, client commitments, operational needs, safety standards, and event timelines. Ensure appropriate workforce, equipment, infrastructure, and logistical resources are available to support successful event delivery. Partner with Engineering &

• Maintenance, Events, Capital Projects, and other stakeholders to coordinate operational requirements and event execution.

Oversee Environmental

Services strategies and standards to support venue readiness and guest experience. Develop and manage budgets, labour forecasts, procurement strategies,



and contractor relationships. Establish key performance metrics and reporting to measure operational effectiveness, labour utilization, service levels, and conversion performance.

Champion continuous improvement initiatives, including process redesign, automation, technology adoption, and operational best practices. Serve as a senior operational liaison for clients, partners, contractors, and internal stakeholders during major and high-profile events. Foster a positive, accountable, and collaborative culture focused on safety, service excellence, operational readiness, and continuous improvement.

Bachelor's degree in Facilities Management, Operations Management, Business Administration, Event Management, or a related discipline preferred. Post-secondary education or certification in a trade, logistics, occupational health and safety, or project management is considered an asset. Training in incident command, emergency management, or workplace safety is an asset. 10+ years of progressive experience in event conversions, venue operations, logistics, facilities operations, or a related field. 5+ years of leadership experience within a large, complex venue, facility, or operational environment.

Proven success leading multiple teams, unionized workforces, contractors, and operational service providers. Extensive experience planning and executing large-scale event conversions and venue operations. Demonstrated ability to develop operational processes, performance standards, budgets, and workforce strategies.

Strong understanding of building logistics, equipment movement, loading dock operations, and event set-up requirements.

Experience leading change management and continuous improvement initiatives. Exceptional communication, relationship-building, problem-solving, and decision-making skills. Ability to work flexible hours, including evenings, weekends, and holidays, as required by the event schedule. Take pride in creating safe, well‑organized, and high‑performing environments that support memorable event experiences.

📌 Director, Event Conversions & Logistics (Vancouver)
🏢 Vancouver Convention Centre
📍 Vancouver