Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar.

A select number of positions require full-time in office attendance* The Director of Payment Operations continuously improves and executes the company's global payments strategy. You will own the performance, scalability, reliability, and economics of our payments ecosystem. You will work closely with Product, Engineering, Finance, Risk, Compliance, Legal, and Commercial teams so that payments support both customer experience and business growth.

Manage relationships with acquirers, processors, gateways, PSPs, and card networks, including selection, onboarding, contracts, and SLAs Drive higher authorization and approval rates by analyzing declines, retries, cascading, tokenization, and account updater performance Partner with Risk, Fraud, and Compliance to balance fraud prevention with approval rates,



keep chargebacks within acceptable levels, and meet card-network rules Ensure secure, resilient payment operations, with clear processes for incidents, outages, settlement issues, and reconciliation breaks, plus automation and change-management controls Lead and develop the payments team, report on performance, risks, and priorities to senior leadership, and represent the company with banks, networks, and strategic partners 3+ years of senior leadership experience managing payments teams or setting payments strategy ~ Deep knowledge of the card payments ecosystem: acquirers, processors, gateways, PSPs, card networks, issuers, orchestration, tokenization, 3DS/SCA, chargebacks, fraud, and alternative payment methods ~ Proven track record managing processor relationships and negotiating commercial terms ~ Strong analytical skills, with the ability to turn transaction-level data into business decisions ~ Strong communication, negotiation, and stakeholder-management skills ~ Ability to balance strategy with hands-on work on complex operational and technical issues Knowledge of card-network rules and of regulatory, compliance, and risk requirements Proficiency in SQL or similar analytical tools As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees In this role you may be exposed to adult content #

📌 Director of Account Management - Remote (Montreal)
🏢 Aylo
📍 Montreal