Lead e-commerce fulfillment operations at Sporting Life, using organization and time management to deliver accurate, timely online orders. This is a hybrid role. The E-Commerce Manager oversees in-store e-commerce operations and supports company-wide objectives. You will manage order processing, packing, shipment preparation, stock areas, and fulfillment requests. Success requires communication, accuracy, multitasking, and proficiency with e-commerce platforms and Microsoft D365/Office.

Key Responsibilities: Oversee order processing, packing, and outbound shipment preparation Assign and monitor incoming e-commerce fulfillment requests Resolve quantity and quality discrepancies with appropriate adjustments Report productivity, challenges,



and workflow improvements daily Improve fulfillment speed, accuracy, and operational efficiency Requirements: Excellent organizational and time-management skills Ability to manage, schedule, and motivate staff independently Solid written and verbal communication with attention to accuracy Proficiency with e-commerce platforms and Microsoft D365/Office Ability to lift cartons or bags over 30 pounds Bring operational leadership, fulfillment accuracy, and e-commerce platform proficiency to Sporting Life’s in-store online order operations.

📌 E-Commerce Fulfillment Operations Manager (Richmond Hill)
🏢 Sporting Life
📍 Richmond Hill