- Communicates with customers through various channels including website and social media accounts

- Responds promptly to customer inquiries. Acknowledging and resolving customer complaint

- Knows our products inside and out so that you can answer questions

- Reviews user comments and providing feedback to operation teams and marketing teams to help improve customer experience

- Reviews customer shared deals and recommending valuable content to post on website

- Operates company’s WeChat accounts to assist in promoting website content

- Manages for communication and delivery of prizes for user engaging sweepstakes

- Reviews, and evaluates content to ensure all content is appropriate, accurate, up to date, and provides an excellent user experience.

- Communicates and coordinates suitable content with other team members to serve and attract various audiences.

- Recommends and modifies content in a consistent manner of styles and layouts.





- Proofreads and corrects errors in spelling, grammar, and syntax.

- Works with Marketing and Business Development teams to devise and publish integrated promotional campaigns for various deals.

2026 Compliance, Compensation & Advantages

- Salary Range (Ontario)

The expected base salary for the North York position is CAD 19 to CAD 20 per hour and including 4% vacation pay, depending on skills and functional experience.

Recruitment Transparency

- Human-Centric Recruitment: To ensure a personalized and fair experience, DealMoon does not use AI-automated screening tools. Every application is reviewed personally by our HR team.

- Existing Vacancy: Please note that this posting is for an active and existing vacancy within our team.

📌 Editor - Customer Service (North York)
🏢 Dealmoon Group
📍 North York