Deliver exceptional service to ABC clients as an experienced Customer Service Representative. Ensure a world-class experience by responding to inquiries and managing orders in a full-time role. As a key member of the team, you will support ABC's clients and maintain communication with transportation, vendors, and suppliers.
Your role demands strong relationship-building skills and familiarity with Warehouse Management Systems. You will directly impact customer satisfaction through effective problem resolution while adhering to Health and Safety standards. Key Responsibilities:
- Manage processing of client orders and inventory
- Prepare shipping requirements and ensure timely dispatch
- Enter data accurately into Warehouse Management System
- Resolve service problems with effective communication
- Build strong relationships with clients for positive experiences
Requirements:
- Education in Customer Service preferred
- Minimum 2 years in Customer Service, preferably 3PL
- 2 years experience with Warehouse Management Systems
- Robust skills in Microsoft Office applications
- Excellent organizational and problem-solving abilities
Bring your proven customer service expertise to elevate ABC's client experiences and drive satisfaction.
📌 Experienced Customer Service Representative at ABC (Mississauga)
🏢 ITN Logistics Group
📍 Mississauga
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