Enhance customer satisfaction as a Field Service Engineer in Western Canada with Daimler Truck North America. Focus on service excellence and network improvement by interacting with dealers and customers. This role involves developing a robust service network in the Vancouver mainland, aiming to reduce Total Cost of Ownership and maximize DTNA product effectiveness.

As a critical link between customers and various internal departments, you will drive efficiency while ensuring superior customer experiences. Candidates should have a solid technical background in the automotive service industry and be ready to lead key initiatives. Key Responsibilities:

- Improve customer satisfaction through effective communication and support




- Develop service network capabilities with data analytics
- Negotiate repair costs outside warranty coverages
- Promote maintenance and training programs to customers
- Analyze product failures to recommend improvements Requirements:
- 8 years automotive service experience or related degree
- At least 1 year in a leadership role
- Strong technical understanding of truck systems
- Excellent communication skills
- Ability to solve complex problems independently Bring your expertise in customer service and technical skills to maximize the impact at Daimler Truck North America.

📌 Field Service Engineer Western Canada (Mississauga)
🏢 Daimler Truck North America
📍 Mississauga