Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Central reservation system (CRS)
- Internet
Benefits
Other perks
- Learning/training paid by employer
📌 front desk hotel clerk (Espanola)
🏢 Pinewood Motor Inn
📍 Espanola
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