Lead front desk operations at Element by Westin Calgary Downtown using guest service, shift leadership, and hotel systems expertise. This hands-on position supports daily service.

The Front Desk Supervisor leads Front Desk Associates in a full-service hotel setting. Responsibilities include guest check-in, reservations, room coordination, cash reconciliation, and operational reporting. The supervisor also coaches associates, maintains brand standards, and leads shifts when management is absent.

Key Responsibilities:

- Supervise Front Desk Associates during daily hotel operations
- Lead shifts when a manager is absent
- Process check-ins, check-outs, reservations, and guest requests
- Reconcile cash logs, transactions, and Night Audit reports
- Coach associates and support training on hotel procedures

Requirements:

- Previous leadership or senior Front Desk experience
- Experience in a full-service hotel
- Proficiency with property management systems
- Opera experience considered an asset
- Availability for varied shifts, weekends, and holidays

Bring hospitality leadership, operational accuracy, and coaching skills to the Front Desk Supervisor team at Element by Westin Calgary Downtown.

📌 Front Desk Supervisor Hotel Operations (Calgary)
🏢 The Element by Westin Calgary Downtown
📍 Calgary