We are looking for aDisability Case Manager in London, ON. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.

The Disability Case

Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. Hybrid workstyle that includes some rotational in-office & work-from-home capabilities. ~ An extensive and renowned online training program to provide you all the necessary tools to be successful in this position. ~ Competitive salary and annual bonus program. ~$Flexible benefits and employee discount program. ~ Paid vacation, personal day, and employee volunteer day allotment. ~ Competitive pension plan and life insurance plans. ~ Centrally located offices with easy access to public transportation. Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.

Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries. Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim. Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.

Experience or training in one of the following fields: health and wellness,



disability and life or health insurance, injury claims, or customer service. Effective planning, organizational and time management skills. Bilingualism in French and English is an asset.

Reliability

Status security clearance - this is a personnel security status that is required before an employee can gain access toProtected Binformation, assets or work sites as outlined by the Government of Canada website. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). We're united by a shared purpose: to improve the financial, physical and mental well being of Canadians.

Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. We're committed to supporting our employees through every stage of their career.

Here's what you can expect as a full-time or part-time permanent team member: Flexible health and dental perks, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Full Time Resident Care Coordinator (London)
🏢 Canada Life Group
📍 London