The Client Account Manager in a 3PL Retail Merchandising and Retail Marketing Execution company is accountable for all aspects of assigned client(s) support including but not limited to ensuring the client's needs are well prepared for and being met.

The Client Account

Manager servse as the direct contact to assigned client(s) and is responsible for communicating directions to field management, client support teams, retail, and reporting teams on a day-to-day basis.

Communicate as the key contact with client and internal teams to identify best practices, creative support ideas, reporting needs, etc.

Meet weekly with clients to review program priorities and execution performance.

Partner with cross-functional team members (Senior Management, Field Operations, and Customer Service) to meet all account needs and to manage the project process from beginning to end.

Create instructions, reports, and analysis of data gathered to ensure all aspects of client needs are met through in-store execution and reporting avenues.

Partner with the sales team to identify client growth opportunities.

Track execution compliance and retail trends, run weekly reports and provide skilled reports internally and to the customer.





60/40 split hybrid WFH model with 60% being in office.

Minimum Education and Work Experience Bachelor's Degree is strongly preferred, High School Diploma required.

Three years of retail merchandising and/or consumer packaged goods experience.

Managerial accounting experience and asset.

Proficiency in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) as well as PDF programs, and online meeting/communication software (Teams, Zoom, etc)

Ability to travel to client offices, regional offices, corporate and/or vendor offices, training or convention venues, and retail establishments when required.

Being an independent worker with minimal supervision.

Being retail sales savvy and demonstrating through reporting.

Building a positive partnership with the client, co-workers, and customers.

Being detail-oriented and able to make choices necessary to complete performance objectives to ensure client satisfaction.

Possessing solid understanding of project management processes.

Ability to Travel

Sales Support

Position Type: Full time

Business Unit: Marketing

Premium Retail Services (Canada), Inc.

📌 Full Time Sales and Customer Service Representative (Mississauga)
🏢 Acosta Group
📍 Mississauga