Join our team as a Full Time Service Dispatcher in Saint John. Coordinate productive service and delivery to enhance customer experiences while managing requests and resolving issues. You will play a crucial role in dispatching work, prioritizing service requests, and maintaining effective communication between customers, drivers, and technicians. This position requires strong problem-solving skills, excellent communication, and a proactive approach to service delivery. Key Responsibilities:

- Receive and record customer calls for service requests
- Collaborate with Load builders to execute schedules
- Apply policies effectively to prioritize critical processes
- Provide status updates to Operations Managers
- Maintain call center metrics for service efficiency

Requirements:

- 3-5 years of dispatch experience or similar
- Strong communication and problem-solving skills
- Organizational and analytical abilities
- Knowledge of building codes and gas codes
- Team-oriented mindset with shared responsibility

Become a vital part of our service delivery team, ensuring exceptional customer support and efficient operations.

📌 Full Time Service Dispatcher in Saint John
🏢 Irving Oil
📍 Saint John