Be part of the most exciting recent luxury automotive brand! Join the growing service team at Genesis Kitchener-Waterloo, located in a new luxury facility at 2385 Shirley Drive, Kitchener.

We offer a supportive environment with efficient processes, teamwork, and coaching. Manufacturer specific training is provided through web-based training modules. We use PBS as our dealer software, familiarity with it is a bonus but not required.

The position includes a base salary, along with a monthly bonus earned on customer satisfaction scores.

Customer service is our top priority as we strive to exceed the expectations of all our guests.

Automotive Service Advisor

Requirements

- Customer Service experience
- Service and/or parts advisor experience
- Basic automotive mechanical knowledge
- Ability to communicate with guests and write repair orders containing required services and recommendations.
- Organized and able work well in a fast-paced environment
- Strong interpersonal skills and ability to work as part of a team
- Wanting to be the best in your field.

What you get

- An excellent pay plan: A competitive plan means your talent and hard work will be rewarded.
- Available benefit plan: We know protection for you and your family is important.
- Full management support: We provide ongoing training, product knowledge courses and one-on-one coaching.



Our management team is here to help you succeed.
- Modern facility: You can open the door to your customers with pride and confidence, knowing that you can offer them the best automotive ownership experience possible.

- Paid holidays

- Company events

- Store discount

Here is what you bring:
- A proven track record in service sales and customer service
- Excellent communication skills both in person and digitally.
- An enthusiasm for people and automobiles: We want to provide the best ownership experience possible. We are here to build long term relationships with our customers and our community.
- Professional demeanor: Your attitude and appearance speak of the pride you have in yourself, your product, your dealership and the respect you have for your customers.
- Comfortable working as part of a small team in a fast-paced environment
- A willingness to learn and grow. If you are looking for an exciting career with great income potential, apply now!

Experience
- Automotive Service Advisor: 1 year minimum (required)

License/Certification:
- Canadian Residency or Valid Canadian Work Permit (required)
- Valid G-Driver’s License

Work Location: 2385 Shirley Drive, Kitchener, Ontario In person, Monday – Friday

📌 Genesis Service Advisor (Kitchener)
🏢 Schlueter Hyundai
📍 Kitchener