The Global Digital Product Manager is responsible for the execution on product strategy/roadmap for our Global Corporate website, and the Adobe Experience Manager components that act as the foundation for all Manulife Investment Management’s digital properties. The Manager will work with business partners & internal/external design & development teams to implement and iterate them. This role will initiate and prioritize projects that drive excellent customer experience, and generate business value!

Lead the redesign of Manulife Investment Management’s global corporate website, and continue to evolve it to ensure it has clear objective, and delivers value as part of the overall Manulife digital ecosystem Drive the strategy and the execution of Manulife Investment Management’s Adobe Experience Manager components, the foundation of our digital experience. You will work with stakeholders and partners to implement AEM components that elevates our client experience, and drive customer engagement with our digital offerings Lead the strategy of global shared digital platforms, identify areas of opportunity to leverage platforms across regions to improve digital experience, and drive efficiency Take product enhancements and new product launches from start to finish thinking through each detail and delivering solid results, collaborating with cross functional teams for every stage of product development Champion user-centric design, leveraging user feedback from various channels, competitive analysis, and technology trends to facilitate building advisor-centric products Work with stakeholders on responding to bugs and critical customer facing issues. Managing and updating the team backlog with quality grooming.

Act as a Business Process owner within the Agile development process. Work with internal teams on performing analysis and generating requirements,



evaluate the feasibility and technical alternatives, prioritize and generate a deliverable Proven ability to understand customers' operations and business drivers and translate them into product requirements. Overall experience of 6-8 years with 4+ years of web content management system Bachelors Degree Ability to manage key performance indicators (KPI’s) and leverage reporting data to provide insight to the business and make strategic business recommendations Ability to understand and navigate the challenges inherent in a larger organization while staying productive, creative, and engaged We’ll recognize and support you in a flexible workplace where well-being and inclusion are more than just words.

Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. #Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship,



religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. 92,900.00 CAD - $142,900.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to the personal information collection statement. #

📌 Global Digital Product Manager (Toronto)
🏢 Manulife
📍 Toronto