We’re building a relationship-oriented bank for the modern world. As a Group Product Manager within the Product Management and Digital Solutions team, you will be supporting the Director and Product Managers across various portfolios. In this role you will ensure we are achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product management lifecycle and projects related to Commercial Billing & Product Support.

You will lead in the development, management, presentation and implementation of billing solutions, including tactics that will build the business and optimize profitability, efficiency, growth and improve the client experience. You will also lead in the development and modernization of our billing infrastructure and serve as the point person on a variety of overarching projects across Transaction Banking. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Product Management - Take ownership of the assigned product portfolio, focusing on maximizing efficiency and reducing revenue leakage of products through regular competitive reviews, analysis of system interoperability and cost management. Develop product roadmaps and recommendations for consideration by management and subsequent incorporation into Product Management and Digital Solutions’ overall business plan. Collaboration - Act as a focal point for product and market information for the assigned product portfolio, providing specialized support for key client solutions during the sales cycle.





Provide subject matter expertise to various internal business partners in order to support key stakeholders, business cases, requirement documents, product collateral and communications. Contribute to strategy, annual business plans, development of recommendations and business cases for programs supporting Commercial Banking clients.

Project Management & Continuous Improvement - Accountable for delivery of key initiatives related to your assigned product portfolio. Lead in the development of options and proposals for projects related to product enhancements and developments and make recommendations regarding impact, effectiveness and feasibility. You can demonstrate experience in Billing & Product Management, with preferred experience in billing infrastructure.

You have strong knowledge of strategic planning with demonstrated project delivery skills and understanding of our network and operations. You think and act as a Product owner. You are constantly thinking about how to improve the client experience and possess the drive and demonstrated ability to take the necessary measures to achieve these goals.

You have strong command of Microsoft Word, Excel, PowerPoint. You give meaning to data. You have strong analytical skills, and are able to understand and draw conclusions from data.



You are experienced in building financial models and conducting/understanding credit risk analysis You're driven by collective success.

You value building effective working relationships and know that collaboration can transform a good idea into a great one. We work to recognize you in meaningful, personalized ways including a market-competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. a paid day off dedicated for you to use to invest in your growth and development. *You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process.

Job Location

Toronto-81 Bay, 10th Floor Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Data Analysis, Leadership, Market Research, Product Analysis, Product Development, Product Management, Product Planning, Product Pricing, Strategic Objectives

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #

📌 Group Product Manager - Billing & Product Support (Toronto)
🏢 CIBC
📍 Toronto