The Group Product Manager - Home Financing researches, defines, aligns, develops and accountable on the performance management and analytics with P&L; (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting.

Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO’s broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).

Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ensures alignment between values and behaviour that fosters diversity and inclusion. Acts as a subject matter expert on relevant regulations and policies.

Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.

Conducts independent analysis and assessment to resolve strategic issues. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis.

Influences and/or determines credit product risk parameters and metrics.



Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans.

Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience.

Works with partners to develop salesforce training and materials and manages change. Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.

Robust experience working with retail and business product fundamentals, including product design, functionality,



and related policies and procedures In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management.

Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools – SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Building business cases - in-depth Relationship management – in-depth/Expert Capital management - good Software and systems architecture knowledge – good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert.

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Group Product Manager - Home Financing (Toronto)
🏢 BMO
📍 Toronto