Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together. We are looking for a dynamic and organized Workplace Experience & Operations Coordinato r who will be integral to ensuring smooth office operations, optimal space utilization, and a safe, engaging environment for employees and visitors.

Proven experience in office management, workplace operations, facilities management or a similar role. This is a fully onsite role, five (5) days per week at our downtown Toronto office , with occasional support at our Mississauga office as needed.

Certification in health and safety management is an asset.

Downtown

Toronto savvy, with strong knowledge of restaurants, accommodations, transportation and local venues to provide recommendations and support for employees, clients and guests.

Space

Planning & Office Management Collaborate with senior management to plan, implement and optimize space utilization strategies that support the needs of expanding teams. Oversee ongoing improvements to office functionality that foster collaboration and enhance the employee and client experience.

Facilities

Operations & Maintenance Oversee the management and maintenance of facility operations for the Toronto and Mississauga offices, including physical security, archiving, compliance, telephony, HVAC, landscaping, janitorial services and waste management. Ensure construction, remodeling and repair work is completed efficiently and within budget, while minimizing disruption to office operations. Manage inventory and replenish office supplies, beverages and snacks onsite at both the Toronto and Mississauga offices.

Oversee security badge issuance and security system maintenance and management. Support office setup for All Employee Meetings, client meetings and internal events,



including furniture, AV and décor. Manage the OfficeRnD booking tool for international offices and coordinate bookings with people across the organization.

Organize and execute safety drills, including annual fire drills, and ensure compliance with Ministry of Labour and other regulatory requirements. Manage risk assessments, reporting and accident investigations to help mitigate workplace hazards. Provide first aid and support safety awareness training.

Office & Employee Support Manage digital signage and ensure information remains current. Provide local recommendations and support for employees, clients and guests, including restaurants, accommodations, transportation and local venues. Manage visitor tracking through our Visitor Management system.

Welcome and escort guests to meetings and help ensure a positive visitor experience. Use of Artificial Intelligence (AI): The expected base salary compensation for this role is$53,000 to $65,000 CAD annually. Theactualbase salary compensationwill vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.

Our Total

Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected: A hybrid work model and adaptable vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people. Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun. Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account,Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family—allavailable from your first day.

Retirement planning assistance with company matching. Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.

📌 Head of Operations & Business Management (Toronto)
🏢 Bond Brand Loyalty
📍 Toronto