Shift: Office Day Days Off: Saturday, Sunday Insurance Perks: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs ofpeople experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

DESC’s WellConnect program, funded by King County's ICARE program, is a modified assertive community treatment (ACT) team serving Permanent Supportive Housing (PSH) residents with complex needs underserved by traditional office-based care models. This interdisciplinary team of behavioral health providers offers a range of services to help participants meet their personal goals including community integration activities, systems navigation, care coordination, psychiatric medication management, peer support services, housing stability services, co-occurring substance use treatment, and individual and group psychotherapy.

The Program

Coordinator functions as a member of the program leadership team and is an integral member of the multi-disciplinary team providing a spectrum of administrative and clinical support to the program.



This position will support all administrative duties including coverage needs, oversight of daily operations when needed, and assisting program management with hiring, resource procurement, and with special projects. Considerable attention and skills are needed in data systems and tracking.

Time will be spent coordinating with other support departments within DESC to ensure compliance with all local, state, and federal laws and relevant contract and procedure requirements. The coordinator will model and promote core DESC values and participate in and provide training for staff. Support and assist staff in the field to coordinate services, troubleshoot issues, and facilitate changes through prompt and clear communication and expectations.

Work in coordination with the Project Manager to provide oversight of program evaluation related to regulatory and contract changes, workflow protocols, and service delivery. Maintain supply inventories and manage ordering for the program.

Administrative

Facilitate and develop new employee training and onboarding schedules, assist with training around documentation and other program processes as needed. Collect data and prepare drafts of monthly, quarterly, and as-needed reports

- Monitor service and other program data to track performance and compliance in identified areas
- This may include participating in unit cleaning when the need arises. Either a bachelor’s degree and a year of relevant work experience OR equivalent training & experience such as: Associate's degree and 2 years of relevant work experience




- Professional certification in project management or similar topic and 2 years of relevant work experience
- Four or more years of relevant work experience, preferably in non-profit, social service and/or health care organizations. Ability to drive an agency or personal vehicle for agency business.

Experience providing administrative support and familiarity with program management systems and procedures. Strong computer skills, including spreadsheets, databases and word processing or related experience with the indicated potential to learn new programs and skills quickly. Ability to work independently with a minimum of direct supervision with multiple demands and interruptions.

Bachelor's degree in social science or business management. ~ Experience working with adults challenged by mental illness, substance abuse, and medical needs and/or in a crisis response setting. ~2 years' administrative, office management or project management experience. ~ Experience working in administration/coordination in a human services, housing or health care setting. ~ Experience working in Permanent Supporting Housing, other housing or shelter, residential inpatient programs, or working with tenant laws and rights. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 75 pounds and to operate computer hardware systems.

DESC is committedto diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment onthebasis of race, creed, color, sex, gender, sexual orientation, age,national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification.

📌 Head of Programme Management (British Columbia)
🏢 Downtown Emergency Service Center
📍 British Columbia