Mobile Response Unit (MRU) Officer –Vancouver Coastal Health Securicare is seeking a Mobile Response Unit (MRU) Officer to support healthcare security operations across the Vancouver Coastal Health (VCH) portfolio in Metro Vancouver. This is a dynamic, field-based role responsible for responding to incidents across multiple sites, supporting frontline teams, and maintaining a safe and secure environment for patients, staff, and visitors. You will play a key role in rapid response, incident support, and operational coverage across healthcare facilities.

The ideal candidate is adaptable, calm under pressure, and experienced in handling high-risk situations in a healthcare environment. Conduct mobile patrols and respond to incidents across multiple healthcare sites, ensuring safety and security for patients, staff, and visitors Perform rapid incident assessment and take appropriate action during medical emergencies, behavioral situations, and safety-related events Operate and maintain assigned mobile unit, including vehicle inspections, equipment checks, and readiness verification prior to deployment Utilize GPS tracking systems and real-time reporting tools to maintain situational awareness and support operational coordination Coordinate with SOC and other units to ensure timely, effective multi-site response and communication Support frontline staff during high-risk situations, including escalation, aggression, and mental health-related incidents Conduct site and area-based patrols,



identifying risks and ensuring compliance with healthcare safety protocols Assist in the development and execution of post orders for assigned geographic coverage areas Conduct pre-deployment readiness checks, including vehicle familiarization, equipment accountability, communication testing, and area orientation Provide stakeholder support, including briefings to site leadership and coordination with clinical teams when required Valid Advanced Security Training (AST) Valid Intermediate First Aid (OFA 2) Valid Class 5 Driver's Licence with a clean driver's abstract Non-Violent Crisis Intervention (MORB) is an asset. Minimum 2 years of security supervisory or site lead experience, preferably in healthcare or high-profile environments.

Demonstrated leadership experience with the ability to coach, mentor, and manage a team effectively Strong understanding of incident management, emergency response protocols, and risk mitigation Ability to work independently, manage multiple sites, and prioritize in a fast-paced environment. Strong report writing, documentation, and incident review experience. Intermediate computer skills (incident reporting systems, email, basic MS Office) Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset.

Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow. it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office setting. #

📌 Healthcare Field Supervisor - Vancouver Coastal Health
🏢 Securiguard Services
📍 Vancouver