Operations Assistant, – Permanent Full time, Remote within the Greater Niagara Region Kidsbooks Publishing is dedicated to creating books, in a variety of formats, that will educate, entertain, and delight children of all ages. Each product is designed to support parent-and-child interactions and build memories that last a lifetime. We market our books to retailers, libraries, schools, and specialty markets.

Many of our titles can be found at Costco, Barnes & Noble, Sam’s Club, TJ Maxx, Marshall’s, Target, Amazon, Walmart, BJs, Burlington, and more. At Kidsbooks we have a passion for helping kids to learn and to have fun. We are seeking an energetic, self-starting individual to join our company as an Operations Assistant.

Our ideal candidate has a wide range of applicable skills, from strong computer proficiency with Office productivity suites to attention to detail with data entry tasks. In this role, you may juggle multiple projects simultaneously, necessitating time management, multitasking,



and organizational skills. You should have a thorough knowledge of our product and service offerings, and prior administrative experience is a strong plus.

Processing customer orders into the ERP system Monitor all orders to ensure ship dates are met, routing is on time, and order accuracy Support and resolve customer compliance issues such as shortages and logistics violations Assist in onboarding new customers. Assisting with project management by tracking deadlines, facilitating communication, and preparing reports. Assist in maintaining regulatory registrations Support the operations team with administrative tasks Managing emails and correspondence Bachelor’s degree in related field is a plus Strong attention to detail, identifying and sharing continuous improvement opportunities

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