75,000 CAD/annually ~ Lead operational strategy and execution across all facets of the Flyover attraction, ensuring alignment with business goals, brand standards, and guest satisfaction metrics Drive a culture of excellence and accountability among frontline teams and supervisors through coaching, mentorship, and performance management. Optimize workforce planning, balancing labour efficiency with service quality through effective scheduling, forecasting, and real-time floor management. Collaborate cross-functionally with marketing, technical, retail, and food & beverage teams to deliver seamless experiences and capitalize on revenue-driving initiatives Leverage data and operational insights to evaluate KPIs, improve throughput, and elevate operational effectiveness and guest satisfaction scores Act as a key leader on-site, making real-time decisions during peak hours, resolving escalated guest concerns, and serving as a role model for operational leadership Bachelor's degree in business,



operations management or related field, preferred A minimum of 3–5 years of experience in operations management, preferably in themed entertainment, attractions, hospitality, or tourism Proven ability to manage high-volume guest flow in a rapid-paced, dynamic environment Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management g equipment, supplies and promotional materials) Manual dexterity to operate equipment, use handheld devices, and complete light administrative tasks Reasonable accommodation may be provided to enable an individual with disabilities to perform these essential functions.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

📌 Housing Business Operations Lead (Vancouver)
🏢 Flyover Vancouver
📍 Vancouver