Position : Housing Services Support Worker Reports to: Manager, Housing Services Department: Housing Services Casual Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Main Street

Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street

Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression is embedded in our culture and drives the success of the organization.

Main Street

Project provides supportive housing to individuals experiencing homelessness at four locations: Using both harm-reduction and housing first philosophies, staff actively engage with each resident to support eviction prevention, harm reduction, life skills, capacity building, goal setting and advocacy services through the lens of independence and tenant-defined success. In accordance with Main Street Project’s mission, goals, policies and procedures,



the Housing Support Worker functions as a member of a team in providing services designed to assist individuals in meeting their basic needs, and to ensure their safety and well-being. Coordinate move-ins for community members entering housing, adhering to established protocols, and collaborating with external partners.

Assist with medication management, including proper storage, distribution, and documentation. Develop and implement programming initiatives to enhance the well-being and engagement of housing program participants. Collaborate with case managers on individualized care plans Respond and support individuals experiencing crisis Ensure residents understand program area processes and expectations Conduct regular floor checks to ensure the safety, wellbeing and cleanliness of the housing premises and participants.

Coordinate and assist in ensuring meal service in Housing facilities are done in accordance with food handling guidelines Provide comprehensive support to participants in planning, problem-solving, and addressing immediate needs, such as food, water, clothing, and other essential items such as harm reduction supplies. Offer non-judgmental support and connect participants with relevant resources and services, both internal and external. Coordinate and assist residents in connecting to resources including seeking out and providing information, filing out application forms and submitting appropriately.

Uphold professional standards of care in all interactions and service delivery.



Foster collaborative relationships with external partners to optimize support for housing program participants. Uphold cleanliness standards by following routine cleaning schedules for the program area during each shift.

Relevant experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use Experience working in housing is considered an asset Post secondary education in the field of addictions and mental health is considered an asset Ability to work with a participant-centred care philosophy Ability to apply Harm Reduction, Trauma Informed Care, Anti-Oppressive, and Housing First philosophies in their day-to-day support of community members Knowledge of Indigenous culture Knowledge gained from personal experiences relevant to the role Proficiency in Microsoft Office & online databases Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check and Child Abuse Registry Check are required.Employee is responsible for any service charges incurred Ability to embody Main Street Project’s Core Values: Truth & Reconciliation Service Excellence – Meeting people where they are at.

Main Street Project offers: Competitive wages within the nonprofit sector Health & Dental Perks Pension Plan Shift Premiums Employee Assistance Program Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve.

📌 Housing Services Support Worker (Casual) (Winnipeg)
🏢 Main Street Project
📍 Winnipeg